This is an update to my last blog entry about how much 1and1 sucks. About 10 minutes after my post I got an email stating my hosting package was canceled. Later on I got 2 seperate emails, 1 was this months bill for the hosting plan ($14.99), the second one was a credit notice that I was refunded $14.99. My bank hasn’t been charged yet, what do they plan to do charge me then refund me?
1and1 could really use a complete overhaul of their domain control panel, billing system, and customer service department. I am glad this latest 1and1 fiasco ended well. I still plan on writing a How-To on canceling services with 1and1 and will eventually pull all of my domains away from them.
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